Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, … and Computing Book 1208) (English Edition)
Price: 100,32 €
(as of Jun 22, 2023 00:40:42 UTC – Details)
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
ASIN : B08CSCCQ6R
Éditeur : Springer; 1st ed. 2020 édition (9 juillet 2020)
Langue : Anglais
Taille du fichier : 17775 KB
Synthèse vocale : Activée
Lecteur d’écran : Pris en charge
Confort de lecture : Activé
X-Ray : Non activée
Word Wise : Non activé
Pense-bêtes : Sur Kindle Scribe
Nombre de pages de l’édition imprimée : 346 pages
Pagination – ISBN de l’édition imprimée de référence : 3030510565